1. Guidelines for Customization
2. How do I find the item I want to buy?
3. How do sizes convert between men's, women's and kid's shoes?
4. Receiving Emails
5. How do I place an order?
6. How do I find the clothing size fitting me?
7. Payment Information
8. How do you send my purchased items?
9. How we charge the shipping fee?
10. How to track an order?
11. how can i Cancel and Change Requests ?
12. Registering Information
1. Guidelines for Customization
a. League player names must match current team rosters and the team for which they currently play;
b. Both adult and youth jerseys hold up to 9 characters;
c. Characters accepted: capital A-Z (name field only); 0-9 (number field only); spaces;
d. Each space counts as one (1) character;
e. Language deemed inappropriate, derogatory, or profane will not be accepted;
f. Note: all custom product number and name are printed, not embroidered
g.When completing the shipping information, please send your custom requirements (such as name and number) written on the address behind
2. How do I find the item I want to buy?
Find on home page the category of the item you want to buy (in the category list on the top of the page below the site title), move your mouse to the category name such as "NFL Jerseys", you will see a list of sub-categories. Choose the one your item belongs to, and you will to transferred to the product page. You can choose the item you want to buy here.
3. How do sizes convert between men's, women's and kid's shoes?
Please refer to the conversion chart below as a reference on how to convert sizes based on gender. Size conversions may vary slightly by vendor.
Kids Women's Men's
4.5 6 -
5 6.5 -
5.5 7 -
- 7.5 6
- 8 6.5
- 8.5 7
- 9 7.5
- 9.5 8
- 10 8.5
- 11 9.5
4. Receiving Emails
You can sign up for newsletters by offering your email address on main catalog page. Our emails are designed to give you important information on exclusive offers, product promotions, and sales.
Each promotional email that is sent to you contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the instructions at the end of the email.
We use security measures to protect against the loss, misuse and alteration of data used by our system.
We send email to individuals who have expressly shared their email address for the purpose of receiving offers and information in the future (often called opt-in lists).
5. How do I place an order?
After click the item you are looking for, select size and fill in quantity, and then click Add to Cart. Review the items in your shopping cart. Enter coupons or discount codes if you have any. When you are ready, click Proceed to Checkout.Click Proceed to Checkout you will be transferred to filling the billing address(only registered customer can finish this step.if you have not registered, the system will remind you to login or create your account). Click Continue and you will be transferred to the payment page. Please indicate the destination for the product, the method of payment and the billing address. Review your order information. You may edit your address and payment information. Select "Place Order" to complete checkout.
Do not forget to keep the order information in a secure place in case that you may need to check your order status.
6. How do I find the clothing size fitting me?
You can find Size Chart below the Size Selecting field.
7. Payment Information
From now on all of our customers can pay for your order with your creditcard directly now.(Visa/ Marster AND JCB card are all accepted)
When you proceed with the payment ,it will redirect to a new page which is a third-party payment platform ,it uses the world's leading cerification center version of the SSL Certificate(128bit) and HTTPS Protocol is applied when browser sending CGI requests ,by which it secures the credit card information.Please pay it with confidence.
Attention: Each IP ,each credit card can only make one successful payment in one day and the maximum amount for one payment is $999.99.
8. How do you send my purchased items?
We will send the products by Express to you.All the products will be delivered to your hand.You will receive the packages in 7 working days after you placed an order .Please make sure you are able to receipt the package when the express comes.Because if you can not receipt the package in 5 days they might send it back to us ,that will lead to unnecessary extra expense.
9. How we charge the shipping fee?
Our order system will calculate the shipping fee automatically according to the quantity and actual weight of your order when you proceed to billing. In order to save the postage for our customers ,the postage for each jersey will be decreased if you buy more jerseys one time.
For example:
Buy 1 NFL jersey --- $35.99 (all in)
Buy 5 NFL jerseys --- $28.19 for each
Buy 10 NFL jerseys --- $26.99 for each
But if you purchase 20 NFL jerseys (20 MLB jerseys/20 NBA jerseys/13 NHL jerseys/10 pairs of shoes/20 hats) or more ,we will not charge you the shipping fee.
Lower price on average with more quantity in one order.
If you want to get the products with free shipping ,gather you friends to purchase with you in one order!
10. How to track an order?
If you are a registered member at www.bbeststore.com, you may track your order using the "My Order" link in My Account.Or our online Customer Service can help you track your order.
11. how can i Cancel and Change Requests ?
If for any reason you would like to cancel or change your order, please contact our online service as soon as possible. Registered customers can cancel or change their orders directly by managing "My Orders". We will do everything we can to accommodate your request but cannot guarantee that your request will be honored due to real time order processing. If an order has already entered the shipping process, we will not be able to cancel the order. If your order cannot be cancelled, you may contact our live service to arrange shipping back.
12. Registering Information
Registering online is a quick and easy process. Registering enables you to:
* Check your order status and purchase history online
* Option to receive exclusive offers and product information via email
To register, select "Sign-In" at the top of any page on www.bbeststore.com.
If you have signed up for an account on our website and want update account information, click "My Account" at the top of the screen. You’ll be able to update your mailing address, your email address, your email preferences, change your password and check orders.
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